Privacy Policy

• Information you provide: name, phone number, email address, delivery/billing address, account details, and any messages you send to us (e.g., support requests).
• Order & payment information: items purchased, order values, transaction status. We do not store full card details; card processing is handled by payment service providers.
• Automatically collected data: device information, browser type, IP address, approximate location, pages viewed, and interactions (via cookies and similar technologies).

• Process orders, payments, deliveries, returns, and refunds
• Provide customer support and communicate about your orders
• Create and manage your account (if you register)
• Prevent fraud, abuse, and unauthorized access
• Improve the Site, products, and user experience (analytics)
• Send service updates and, where permitted, promotional messages (you can opt out)

We use cookies and similar technologies to:

• Enable core features (login, cart, checkout)
• Remember preferences
• Measure performance and improve the Site

You can control cookies through your browser settings. Disabling certain cookies may affect Site functionality.

We may share your information with:

• Delivery & logistics partners to ship your orders
• Payment providers to process payments securely
• Service providers (hosting, analytics, customer support tools) who process data on our behalf
• Legal authorities if required by law or to protect rights and safety

We do not sell your personal information.

We use appropriate administrative, technical, and organizational safeguards to protect your information. However, no method of transmission or storage is 100% secure.

We retain personal information only as long as necessary for the purposes described in this policy, including legal, accounting, and compliance requirements.

• Account info: You may review or update account details from “My Account” (where available).
• Marketing: You can opt out of promotional communications by following the unsubscribe instructions (where provided) or contacting us.
• Access/Deletion requests: You may request access, correction, or deletion of your personal information, subject to applicable law and legitimate business requirements.

The Site is not intended for children. If you believe a child has provided personal information, please contact us so we can take appropriate steps.

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. The “Last updated” date will indicate when changes were made.

Email: support@alajin.in