Privacy Policy
This Privacy Policy explains how Alajin collects, uses, shares, and protects your information when you visit or make a purchase from alajin.in.
We do not sell your personal information.
Information We Collect
What we collect depends on how you use the Site.
- Information you provide: name, phone number, email address, delivery/billing address, account details, and any messages you send to us (e.g., support requests).
- Order & payment information: items purchased, order values, transaction status. We do not store full card details; card processing is handled by payment service providers.
- Automatically collected data: device information, browser type, IP address, approximate location, pages viewed, and interactions (via cookies and similar technologies).
How We Use Your Information
We use data to run our store and improve your experience.
- Process orders, payments, deliveries, returns, and refunds
- Provide customer support and communicate about your orders
- Create and manage your account (if you register)
- Prevent fraud, abuse, and unauthorized access
- Improve the Site, products, and user experience (analytics)
- Send service updates and, where permitted, promotional messages (you can opt out)
Cookies & Similar Technologies
Used for essential functions and analytics.
We use cookies and similar technologies to:
- Enable core features (login, cart, checkout)
- Remember preferences
- Measure performance and improve the Site
You can control cookies through your browser settings. Disabling certain cookies may affect Site functionality.
When We Share Information
We only share data as needed to provide services.
We may share your information with:
- Delivery & logistics partners to ship your orders
- Payment providers to process payments securely
- Service providers (hosting, analytics, customer support tools) who process data on our behalf
- Legal authorities if required by law or to protect rights and safety
We do not sell your personal information.
Data Security & Retention
We take reasonable measures to protect your data.
We use appropriate administrative, technical, and organizational safeguards to protect your information. However, no method of transmission or storage is 100% secure.
We retain personal information only as long as necessary for the purposes described in this policy, including legal, accounting, and compliance requirements.
Your Choices & Rights
You can access or update certain data.
- Account info: You may review or update account details from “My Account” (where available).
- Marketing: You can opt out of promotional communications by following the unsubscribe instructions (where provided) or contacting us.
- Access/Deletion requests: You may request access, correction, or deletion of your personal information, subject to applicable law and legitimate business requirements.
Children’s Privacy
Our services are not intended for children.
The Site is not intended for children. If you believe a child has provided personal information, please contact us so we can take appropriate steps.
Changes to This Policy
We may update this policy from time to time.
We may update this Privacy Policy to reflect changes in our practices or for legal reasons. The “Last updated” date will indicate when changes were made.
Contact Us
Questions or requests? Reach out to us.
Email: support@alajin.in